Plaza Hotel and Suites

The room and facilities are very nice at this hotel...but what really makes it great is the staff. This is our second time staying there. Don Enrique the kitchen manager was so kind, professional, and attentive...and doña Maria who makes the pupusas is our favourite - no one makes pupusas like she does! Everyone was very attentive and kind (as they should be at any hotel, but the service here was above and beyond!). The building itself is a bit old, but it is being restored. There were painters working while we were there this week, and our room was freshly painted as well. The beds are super comfortable, and the breakfast buffet is out of this world...I think I gained about 2-3 pounds this week... On a scale of 1 to 10, I give this property an 11. We are looking forward to returning soon, God willing.

Absolutely amazing 5 star breakfast buffet with breathtaking views of the volcano. The hotel gift shop is a gem And the coffee shop with the various treats is delicious. It is definitely Family friendly. It is kept sparkling clean. The staff is incredibly nice and welcoming.

The Plaza is located on the grounds of the Hilton San Salvador and shares facilities including the reception desk with the Hilton. We had a one-bedroom suite in the Plaza which was an amazing value for price paid. Breakfast was included in our rate; it was a buffet in the Hilton part of the property and included pupusas made to order. The Hilton is one of the better properties in the city but by staying at the Plaza you get the advantages of being on Hilton grounds at a more reasonable price. We used Uber to get around the city - call it US$5 to get to the main square from the hotel and around $36 from the airport.

Very comfortable plenty space , staffs very professional starting with Carmen making great pupusas ,Jaime at the omelet station always very attentive, in the restaurant Yeyme ,Roberto and the rest of the team very friendly and professional, at the front desk very professional asking about our stay Jessenia ,Rodrigo and Bryant.

The lobby was gorgeous, and the staff was super friendly. The ambient is relaxed, and it has the services listed on the page. Something I thanked was that staff, even security guards or personnel, is not over you, only one check at the entrance. I liked the courtesy coffee and water!